Key West Pest Control Limited

4.9·42 reviews
Unit 2, Griffin House, Station Rd, Morley, Leeds LS27 8JW, UK, Leeds, United Kingdom
Veted AI Summary

Responsive Leeds-based pest control service with strong track record, though occasional follow-up lapses reported.

What customers love

  • Same-day or next-day response and treatment
  • Professional staff who explain treatments clearly
  • Reliable follow-up and detailed reporting system

Worth noting

  • Staff dismissed customer concerns about rat vs mouse identification
  • Failed to deliver promised follow-up visit within stated timeframe

Best for

Leeds businesses and homeowners needing rapid, professional pest control with clear communication.

Attribute scores

Quality of Work92
Experience55
Responsiveness94
Customer Rating98
Price vs Market Avg.82

Recent reviews

Susan Harms5mo ago

I submitted a request yesterday and was contacted today and agent came this afternoon. Treat-<br>ment was given to area and recommendation for mesh to cover air brick to prevent further problem. Amazingly quick service - would highly recommend this company.

Sam Jackson1y ago

I own several offices around the Leeds area after a poor service from a previous local pest control company we contacted key west pest control and found them to be extremely professional and competently priced the reporting system they use is brilliant informative clear

david jaberi2y ago

Thanks your job is very good

Michael Davis2y ago

I found this company to be a complete waste of time and money. I had explained to the telephone advisor and to their so called professional that I had issues with rats in my loft. I further explained in detail how I had cought three rats over a period of two weeks. Upon their workers inspection the following week he told me that we had mice not rats. He also told me that he had laid down one mouse trap plus some poison. He didn’t tell me that he had positioned all of them around one of my own rat traps that I had already set. He would not listen to a single word to what my wife or myself had said to him that day. I got back in touch with the company again who reassured me that they would send out a more experienced staff member straight away that afternoon free of charge. Five days on I’ve still haven’t heard a single thing from them. I would strongly advised anyone who reads this review to explore other options.

Ditta Hussain3y ago

I've used these guys several times now. Fantastic customer service reasonably priced. Would definitely recommend

james gregson3y ago

Arrived in 24hrs. Very Professional polite helpful and reasonably priced.

Samantha Cook3y ago

Great service, definitely would recommend

Diane Tutty3y ago

I have used this company several times now over a few years. Always very professional and brilliant staff who tell you exactly what they are doing. Today they were with me within a couple of hours and job done. Won’t hesitate to use again if need to.

Ellouise Lee-Crowther4y ago

Friendly and professional service throughout. Nothing was too much trouble and wouldn't hesitate to recommend or use again. A big thank you to Nicky and Craig who were super helpful and understanding and went above and beyond my expectations when assisting my elderly father. Thank you.

JR H4y ago

As a family we have used Key West on at least half a dozen occasions now for wasp nests and on one occasion a cat flea infestation. Their service and value is second to none and I don’t feel the need to go elsewhere else.<br>Friendly and fast service (sometimes the same day). I would highly recommend them to anyone.