Alan Cooke Sales and Lettings

4.6·192 reviews
15A Stonegate Rd, Meanwood, Leeds LS6 4HZ, UK, Leeds, United Kingdom
Veted AI Summary

Leeds-based estate agency known for professional staff and proactive service, with occasional delays on minor matters.

What customers love

  • Elissia and Jonny's proactive problem-solving and removal of barriers
  • Swift communication and keeping clients informed at every stage
  • Genuine care for clients' interests over transaction volume

Worth noting

  • Holding deposits forfeited without adequate notice or communication to tenants
  • Non-urgent maintenance issues resolved slowly, requiring multiple follow-ups

Best for

First-time buyers and sellers seeking attentive, knowledgeable guidance through complex transactions.

Attribute scores

Quality of Work92
Experience72
Responsiveness88
Customer Rating92
Price vs Market Avg.75

Recent reviews

Joe Roche2mo ago

Elissia was brilliant from start to finish on both buying and selling, and was able to move things forward if there was ever any blocks and barriers, along with being super easy to deal with and knowledgeable. Could recommend more highly!

Natalie Ratcliffe2mo ago

Excellent experience with Alan Cooke Sales. Jonny was a safe pair of hands, keeping us informed every step of the way. We are grateful to have had his guidance - thank you!

Chantelle Heanue2mo ago

I cannot recommend Elissia enough. As a landlord, letting a property can be a daunting process, but Elissia and the team made it completely stress-free. From our very first meeting, they provided fantastic, tailored personal service and took the time to understand exactly what I needed.<br>What truly sets them apart is their industry experience and expert advice. They offered great recommendations on preparing the property, setting the right rental price, and ensuring everything was compliant with the latest regulations. Communication was always swift, and I always felt like a priority rather than just another transaction.<br>If you are looking for a highly knowledgeable, professional, and friendly letting agent, look no further than Elissia. Thank you for making the letting process an absolute breeze!

Tom Flanagan2mo ago

We have bought and now sold with Alan cook meanwood, Elissia and her team are always very prompt when answering emails phone<br>Calls and messages, nothing is ever too much and they are always happy to answer any questions you may have, and give advice when needed, I would highly recommend

Blaine Cooper-Jones2mo ago

We’ve just purchased our first house with Jonny and he was absolutely incredible. Really easy to deal with and super helpful. Made the whole process much easier and mitigated a lot of stress! We love our new place and are really grateful that Jonny was part of the process. Thank you!

H S3mo ago

Friendly and helpful estate agents, responsive to emails and queries

Ben Grandis5mo ago

Elissia and the team were outstanding from start to finish. They were knowledgeable, flexible, and consistently efficient, and it was clear throughout that they genuinely care about their profession. Their communication was always polite, respectful, and professional<br><br>One thing that really stood out to me was Elissia’s professionalism when I mentioned I was getting quotes from other agents. She remained courteous and respectful about the competition, which was refreshing, especially compared with some of the larger firms. That level of integrity is rare, and is the main reason I chose Alan Cooke<br><br>I wouldn’t use anyone else when I sell again, and I recommend them wholeheartedly. Thank you for making the process so smooth and for setting such a high standard

Jonathan Wheeler5mo ago

From the client perspective Elissia seems to make issues and potential problems disappear. All challenges are either anticipated and dealt with, or rapidly, efficiently, thoroughly and lightly solved when they arise. She makes everything appear straightforward and simple to deal with, taking the strain and worry off us the client.<br><br>Although it looks like this we have enough experience ourselves of project management to know that there must be plenty going on behind the scenes to make all this happen. This includes meticulous planning and preparation, as well as a network of proven professionals that she can call on both internally and externally.<br><br>We can recommend Elissia to anyone selling a house, and I have no doubt she could take any large project to efficient and successful completion in any context.

Ian Mchenry6mo ago

Very helpful and informative, the whole team really helped to get our purchase through as easily as could be!

Sara Westlake7mo ago

Alan Cooke provided an outstanding service from start to finish. I honestly couldn’t have asked for a better estate agent. From the very first conversation, everything was handled with professionalism, transparency, and genuine care. Communication was excellent throughout — I was kept fully informed at every stage and any questions I had were answered quickly and clearly.<br><br>What really sets Elissia and her team apart is their care, dedication and attention to detail. The whole process, which included several complications, was made so much easier thanks to their expertise and support.<br><br>I would highly recommend them to anyone looking to buy or sell a property - they really do go over and above!