Home CCTV Ltd

4.9·353 reviews
Titan House, Station Rd, Horsforth, Leeds LS18 5PA, UK, Leeds, United Kingdom
Veted AI Summary

Leeds-based security installer with excellent customer service and proven long-term reliability, though app performance and night vision capability are areas of concern.

What customers love

  • Crystal-clear night vision footage in full colour
  • Professional, knowledgeable engineers who explain systems thoroughly
  • Reliable systems lasting years with minimal maintenance issues

Worth noting

  • App frequently laggy and unresponsive, sometimes inaccessible
  • Basic camera quality; night performance poor; positioning errors on installation

Best for

Homeowners seeking reliable CCTV with strong daytime performance and responsive support.

Attribute scores

Quality of Work78
Experience80
Responsiveness85
Customer Rating98
Price vs Market Avg.62

Recent reviews

Babs Babs1mo ago

We had a camera installed by this company three years ago, and we are absolutely delighted with it! The night vision is incredible, we can see everything in full color, almost as if it were daytime. For three years, the cameras have been working perfectly without a single issue. Recently, we changed our internet provider, which disconnected the camera. I messaged the company on Messenger explaining that I couldn’t access the footage on my phone, and they helped me out quickly and easily. Amazing customer service and top-quality equipment. Highly recommend!

Annalise Blewett2mo ago

Fantastic experience with this company from start to finish. They carried out a full site survey and handled everything we needed — fire alarms, emergency lighting, fire extinguishers, fire risk assessments, CCTV, intruder alarms, access control, and automatic gates. All installed professionally and backed up with ongoing maintenance contracts. Engineers were knowledgeable, tidy, and DBS-checked. Brilliant company for all

Mark Cooper2mo ago

Sorry for the late review, problem seemed be their end,<br>We had 3 cameras fitted by 1 of their fitters he was very professional at his job installing & clearing up after himself all in all only took a few hours to fit & tidy up, we had a run down of the working of the cameras. Very pleased good service overall Well done guys highly recommended.<br><br>Mark and Lee

Henry Dick4mo ago

I would definitely recommend this electrical expert. He resolved a complex faulty wiring issue in my home with great professionalism and skill. What truly set him apart was his willingness to go above and beyond—he also helped fix my tower fan, which had stopped working entirely. He even took it to his home to repair it and worked on it during an odd hour just to get it done for me.<br><br>The level of attention, dedication, and craftsmanship he showed is the best I’ve experienced so far. He is not only fantastic and highly skillful but also genuinely talented at what he does. If you’re looking for someone who delivers outstanding results and treats your problems as if they were his own, this is the expert to call.<br><br>Henry

Stuart Holding “Stuey_h77”5mo ago

What an absolute gem of a company. From start to finish the whole process was communicated well planned well and on install day Trev was amazing very polite courteous and explained why the sensors were in the locations they were in, tested whole system and explained everything to me. What a top class experience thank you. 10 /10

steven bennett6mo ago

Home cctv Ltd fitted a camera system for me today and I can say I would recommend this company to everyone , the engineer was so professional in the way he fitted and explained them to me .from the free survey to the fitting was fantastic thank you Home cctv Ltd

Avril Jones6mo ago

Andrew was prompt and professional. He worked meticulously and answered the many questions that I had regarding the cctv and alarm install. He showed me how each component worked, walking through each step until I understood. He even cleaned up after the work. Would highly recommend his services

Katie M6mo ago

Poor customer service. Poor subscription adherence. They will no doubt reply saying they tried to call but that was after months of me asking yet still paying. I wouldn’t recommend them or their cameras.<br><br>Changing to 4 stars as the above is still true, however Rob resolved things to the best of his ability.

Maria Riley7mo ago

A fantastic company done an amazing job<br>Very helpful and polite<br>Nothing was to much bother for them<br>Would definitely recommend I'd give a higher rating then 5 stars<br>Credit to the company

mark tomlin8mo ago

Fantastic service from start to finish James was early and just got on with the install 3 camers clean and tidy very happy to deafly recommend them