First Rate Mortgage Solutions

5.0·37 reviews
Gladstone House, 2 Church Rd, Wavertree, Liverpool L15 9EG, UK, Liverpool, United Kingdom
Veted AI Summary

Liverpool-based mortgage broker handling personal, buy-to-let, and green mortgage products across multiple lenders.

What customers love

  • Clear explanation of fixed-rate term options to suit personal situations
  • Available outside standard working hours when needed
  • Long-term, unpressured approach to remortgage decisions

Best for

Homeowners and landlords seeking honest, long-term mortgage and remortgage guidance.

Attribute scores

Quality of Work98
Established55
Responsiveness97
Customer Rating100
Price vs Market88

Recent reviews

Liam Inman2mo ago

Sue was brilliant from start to finish. She got me a really competitive mortgage deal and made everything feel straightforward. She was always on hand, even out of hours, and nothing was ever too much trouble. You can tell she genuinely cares and wants the best outcome for you!! If I could give more than 5 stars, I would.

Paul Melvin3mo ago

How about this - I first worked with Sue back in 2018 when she helped arrange quite a large mortgage for a move we were making without having our existing home sold which was obviously quite daunting and I’ve continued to go back to her ever since. What really stands out is the quality of her advice. She’s helped guide me through several remortgage decisions since, and that guidance has genuinely saved us a significant amount of money. She takes the time to clearly explain the pros and cons of different options—whether that’s 2, 3, or 5-year deals—so you can make a decision that actually suits your own personal situation. Importantly, Sue isn’t pushy. She’s not trying to rush you into remortgaging just for the sake of it, which is quite rare. Her approach feels considered and long-term. I’ve also recommended her to close family members and even some of my own clients, all of whom have had equally positive experiences. If you’re looking for someone knowledgeable, honest, and genuinely focused on doing what’s right for you, I wouldn’t hesitate to recommend her. Paul and Jill Melvin.

Chris Stott3mo ago

Sue is exceptional. There really isn't more to say. She has a nothing is too much trouble attitude, and has helped us (several times) with complex mortgage requirements. Mostly recently she's helped us secure a Green Mortgage extension from Nationwide for renewables, just after moving to a renovation project requiring careful consideration. She is a credit to her company and profession. Highly recommended.

james ryan3mo ago

I’ve been using Sue for my mortgages for the past 7–8 years, covering both my buy-to-let portfolio and my personal mortgage. I genuinely wouldn’t consider using anyone else. She is not only highly knowledgeable and efficient, but also incredibly easy to talk to. Sue consistently goes above and beyond, offering advice and support far beyond what you would typically expect. I confidently recommend her to everyone I know who needs a mortgage. I have complete faith that anyone who works with Sue will be thoroughly satisfied and, like me, won’t want to go anywhere else in the future.

Joanne Bisson3mo ago

Rhia was absolutely fantastic in helping us renew our mortgage. From start to finish, she was professional, knowledgeable, and incredibly supportive throughout the entire process. She secured us an excellent rate, far better than we were expecting, and took the time to clearly explain all of our options so we felt confident in our decision. What really stood out was her responsiveness and attention to detail—nothing was ever too much trouble, and she made what can often be a stressful process feel straightforward and manageable. Rhia’s service was truly first class, and we wouldn’t hesitate to recommend her to anyone looking for mortgage advice or support. We’re extremely grateful for all her help! If you want, I can tweak the tone (more formal, more personal, shorter, or punchier for something like Google reviews).