First Rate Mortgage Solutions

5.0·41 reviews
Gladstone House, 2 Church Rd, Wavertree, Liverpool L15 9EG, UK, Liverpool, United Kingdom
Veted AI Summary

Customer reviews are limited, verify references directly before hiring.

Worth noting

No recurring concerns found across reviews.

Best for

Standard residential work with prior reference checks.

Attribute scores

Quality of Work60
Experience55
Responsiveness60
Customer Rating100
Price vs Market Avg.60

Recent reviews

Lyndzay Roberts2mo ago

I can not rate Sue highly enough they’re aren’t enough stars !! From our initial meeting she searched and secured the best mortgage deal for me nothing was too much trouble !! She really did go the extra mile Even when my purchase fell through she helped me through to finally getting my dream home with a view xx Sue thank you xxxx

Liam Inman5mo ago

Sue was brilliant from start to finish. She got me a really competitive mortgage deal and made everything feel straightforward. She was always on hand, even out of hours, and nothing was ever too much trouble. You can tell she genuinely cares and wants the best outcome for you!! If I could give more than 5 stars, I would.

Lauren Harkin5mo ago

We’ve worked with Sue a number of times now (first mortgage, buy to let, second mortgage) and wouldn’t go to anyone else. She consistently makes what can be a stressful and complex process feel straightforward and manageable. Sue is incredibly proactive, always keeping an eye on rate changes and making sure we’re getting the best possible deal, and she’s brilliant at chasing up all the different parties involved so nothing gets stuck or delayed. Her communication is clear, timely, and reassuring throughout, which makes a huge difference. We always feel fully supported and confident that everything is being handled properly. We wouldn’t and haven't hesitated to recommend Sue to anyone looking for a knowledgeable, responsive, and genuinely helpful mortgage advisor.

T Povey6mo ago

I couldn’t recommend First Rate Mortgage Solutions enough. As first-time buyers, we knew the bare minimum about the house-buying process and felt completely overwhelmed. We were recommended their services by a friend, and I’m so glad we went with them. Sue knew everything about the process and was genuinely lovely, professional, knowledgeable, and super friendly. She put us at ease and took us under her wing, making sure we were getting the best value for money and approaching things strategically. Buying a house is stressful, but Sue was always on hand when we needed her. We never had to wait long for support, and she was quick to jump on anything that needed doing. It was incredibly reassuring knowing she was there throughout. We are now in our dream home and couldn't be happier!! I always recommend Sue to friends as we genuinely couldn’t have done it without her. Thanks Sue 😊

james ryan6mo ago

I’ve been using Sue for my mortgages for the past 7–8 years, covering both my buy-to-let portfolio and my personal mortgage. I genuinely wouldn’t consider using anyone else. She is not only highly knowledgeable and efficient, but also incredibly easy to talk to. Sue consistently goes above and beyond, offering advice and support far beyond what you would typically expect. I confidently recommend her to everyone I know who needs a mortgage. I have complete faith that anyone who works with Sue will be thoroughly satisfied and, like me, won’t want to go anywhere else in the future.