The Mortgage Lady UK
Liverpool-based independent mortgage broker known for personal availability and handling complex client situations.
What customers love
- Available outside office hours including weekends and holidays
- Clear step-by-step explanations throughout the mortgage process
- Non-judgemental and patient with first-time buyers and self-employed clients
Best for
First-time buyers and self-employed applicants needing hands-on, accessible mortgage guidance.
Attribute scores
Recent reviews
Not all mortgage advisors are equal. If you are looking for a mortgage adviser who gives her clients 110% and goes above in beyond in all she does you would be hard pushed to find anyone better than Jen. Navigating the mortgage market can be, and is, very stressful. Especially when you are self employed. Jen made a stressful process almost stress free. She guided us through every step of the process. She gave us sound professional advice for which we were so grateful. She kept us updated every step of the way and was always accessible. She even worked our application on holiday and broke the good news about our successful application at the weekend. We couldn’t be happier about our choice of adviser and genuinely wouldn’t use anyone else. We wont go anywhere else in the future! I recommend everyone uses her too!
I had an excellent experience working with Jen from start to finish. She is professional, knowledgeable, and incredibly supportive throughout the entire process. She took the time to explain every step clearly, answered all of my questions promptly, and made what could have been a stressful experience feel smooth and straightforward. She took the burden of stress away and her non-judgemental approach was much appreciated. Her advice was honest and communication was outstanding, and I always felt informed and reassured. I would highly recommend their services to anyone looking for a reliable, trustworthy, and efficient mortgage advisor. Thank you for all your help!
I honestly couldn’t have asked for a better mortgage advisor than Jen. From start to finish she has been absolutely amazing. She kept me updated throughout the whole process, explained everything clearly, and was always there to answer any questions, no matter how small. What could have been a really stressful experience felt so much easier with her support and guidance. Her knowledge and dedication really stood out, and I genuinely don’t think I could have done this without her. I would highly recommend Jen to anyone looking for a mortgage advisor, she goes above and beyond!
As a first-time buyer, I honestly couldn’t have asked for a better mortgage broker than Jen. The whole process felt overwhelming at first, but she made everything so much easier to understand. She is extremely approachable she answered all my silly questions, no matter the time or day 😂. She worked incredibly fast throughout the entire process, which made everything move smoothly and without unnecessary delays even when the banks valuer doesn’t turn up… Jen is knowledgeable, professional, and genuinely cares about her clients. I always felt supported and confident that I was in safe hands. I would highly recommend her to any first-time buyer looking for someone patient, responsive, and very good at what they do.
I recently worked with Jen to secure my remortgage, and I couldn’t be happier with the experience. From start to finish, she was knowledge, proactive and incredibly supportive. She found me the best mortgage deal, answered all my questions promptly, and ensured the process was completely smooth and on time. Jen I can’t thank you enough for everything you have done. I highly recommend Jen - The Mortgage Lady to anyone looking for expert mortgage guidance.