Belvoir Liverpool Central

4.7·517 reviews
20 Sir Thomas St, Liverpool L1 6BW, UK, Liverpool, United Kingdom
Veted AI Summary

Liverpool letting agent known for prompt service and efficient problem-solving with occasional administrative friction.

What customers love

  • Fast issue resolution within hours or days
  • Named staff members (Mikael, Nathan, Kyle) consistently praised
  • Seamless rental process from viewing to move-in

Worth noting

  • Energy provider billing confusion caused £1200 unexpected charge
  • Maintenance issues like water tank took weeks to resolve

Best for

Tenants seeking quick flat acquisition with responsive maintenance support

Attribute scores

Quality of Work88
Experience88
Responsiveness89
Customer Rating94
Price vs Market Avg.72

Recent reviews

Adam2mo ago

Issue was resolved in a couple of hours! Fantastic service from Belvoir!

Sabrina A2mo ago

We have had a great experience with the Belvoir team. Everyone is super helpful and things are done promptly. We managed to secure the apartment very quickly and all our maintenance concerns are addressed quickly and fixed. The entire team has been super helpful, with Mikael, Nathan, Kyle and Harris all assisting at different point. We couldnt recommend a better team after dealing with different agents in the UK.

Taner cakin2mo ago

Thanks to Belvoir for looking after their tenants. Although it took a little while to resolve some issues, I understand that these things take time. The team did their best to get everything sorted, and I appreciate their efforts. Much respect!

Sarah Cave2mo ago

We rented a flat for 8 years and belvoir were the letting agent for the whole time we had a wonderful experience and everyone was also so helpful.

meijie Chu3mo ago

The service provided by Belvoir has been fantastic. I have had a great experience with Belvoir over the past year. Whenever I reported an issue that needed fixing, their response was always quick and efficient. I really appreciate their professionalism and excellent customer service.

Ffion Mather3mo ago

Really helpful. I got a new job in Liverpool and needed new accommodation fast. I arranged a day I was available for viewings and Kirsten set me up with all the places available for that day suited to my criteria. Both Kirsten and Mikael showed me around the places and guided me through details. It was very fast. I was able to get my documents sorted and arranged and moved in within 2 weeks. The place is lovely, well looked after and communication between stages was good. Really useful and would recommend.

Abbie Neall3mo ago

The agency is friendly. They manage my property effectively. As far as I know, the tenant is happy with the level of care as well, so it isn't all landlord focused! Nathan Louter is my property manager and responsive and attentive.

Valentine Umeobiorah3mo ago

I’ll say a 10 out of 10 rating. I reported a problem with water supply, Belvour contacted the property management swiftly. JLA property maintenance were very prompt in responding and I must commend their swift response. Within 10mins I made the call, they were already in my property. The staff was able to identify the problem almost immediately, addressed it and water supply returned. The property maintenance staff was very great to interact with as well

Antonia Boorman3mo ago

Very helpful and quick responses - Nathan is great!

Philippa Chapman3mo ago

Helped me loads with sorting out somewhere quickly, and the apartment is lovely and furnished nicely.