Whitegates West Derby Lettings & Estate Agents
Liverpool estate agents with strong individual staff performers but inconsistent service quality across the team.
What customers love
- Zaklina's proactive communication and consistent updates throughout transactions
- Finn's knowledgeable, personable property viewings with excellent presentation
- Quick query resolution and attentive support from multiple team members
Worth noting
- Radio silence and lack of proactive marketing after initial property listing
- Inconsistent agent knowledge and poor follow-up on buyer inquiries
Best for
Buyers and sellers seeking reliable agents, particularly those working with Zaklina or Finn for property transactions.
Attribute scores
Recent reviews
I would highly recommend and would like to thank whitegates particulary Zaklina for all her help and guidance through the whole process
I have recently sold my parents house with Whitegates West Derby. Thank you to Zaklina for the kindness and professionalism shown to me. She answered questions promptly and kept me updated weekly on the progress of the sale. Nothing was too much trouble. It has been a trying time for me but she made it seamless, thank you again Zaklina.
Whitegates have been great with the sale of our house. Zaklina was amazing throughout the whole process, we never had to chase anything up or ask for updates, she sent them regularly and always kept us informed, which we appreciated massively. Thanks!
We had a great experience buying our first home through Whitegates. A special thank you to Zaklina, who was absolutely fantastic from start to finish. She kept us updated every step of the way, regularly chased things up for us, and was always on hand to answer our questions. Her communication and support made what could have been a very stressful process feel so much easier. Thank you again!
We was shown 5 properties today by Finn and just wanted to say it was a pleasure, such a lovely young lad & presents himself really well. Great sense of humour & very knowledgeable about the homes we was shown.
We were shown around a couple of different properties today by Finn at Whitegates and he was such a lovely lad, made up feel very comfortable was happy to answer any questions. Very professional
Liked the house although a little on the small size but finished really nicely. Finn was very polite and took his time going round the house with me which was good as it is the first house i had seen. I have more houses to see but will keep this in mind.
Sees 'No Leaflets' but posts it anyway 🤔
We recently sold our home through Whitegates. Would definitely recommend, communication was excellent throughout the whole process. The information they provided really helped, ensured no timewasters on viewings! Thanks to Zaklina for arranging the viewings and providing feedback, everything was timely! And thanks to Monia for the helping to push solicitors and completing the sale!