Napthens Solicitors

4.7·24 reviews
The Plaza, 100 Old Hall St, Liverpool L3 9QJ, UK, Liverpool, United Kingdom
Veted AI Summary

Liverpool-based solicitors specialising in conveyancing with strong track record but occasional communication lapses.

What customers love

  • Named staff members praised consistently across reviews
  • Clear communication and transparency on fees and process
  • Efficient handling of time-sensitive property transactions

Worth noting

  • Failed to proactively notify client of completion delays on day of move
  • Poor communication during critical stages of conveyancing process

Best for

First-time homebuyers and property transactions requiring clear communication and reliable support.

Attribute scores

Quality of Work92
Experience45
Responsiveness88
Customer Rating94
Price vs Market Avg.75

Recent reviews

lauren scott1mo ago

Honestly, I can’t fault Napthens throughout the entire process of buying our first home. From the very beginning, they were incredibly responsive, communicated clearly, and were always knowledgeable and happy to help with any questions we had.<br><br>A huge thank you to Gareth and Max for being so friendly, approachable, and accommodating. They made what could have been a stressful process feel straightforward and supported every step of the way.<br><br>I couldn’t recommend Napthens highly enough. They truly prove that the common stigma surrounding solicitors couldn’t be further from the truth. Thank you both for helping make our first home possible!

Chloe Garner3mo ago

Couldn’t recommend them enough. I don’t have 1 negative thing to say. Gareth was so helpful throughout the whole process. I found everybody responsive and informative.<br>I can’t thank Gareth, Danielle and Max enough for their help while buying my first house. I have recommended them to everyone. All the horror stories you hear about solicitors during this process couldn’t be the furthest from my experience.

Elizabeth Burns3mo ago

Can’t recommend Napthens solicitors enough! Nadya, Lois & max were all so helpful along the way and where so understanding when I didn’t understand and needed help with the sale of our property. Thankyou!

Jorden Lambert4mo ago

Just want to thank Matt at Napthens for such an easy and straight forward process & being transparent throughout. It's greatly appreciated.

David Bedford5mo ago

An absolute pleasure to work with a worth every penny helping us move house. Very professional, and having seen what the other people did, made Napthens look like the best possible choice for sure. Cannot fault them and their team.

LEE BROCKLEHURST6mo ago

Great service from the Napthens Liverpool office. Responded to my emails and calls within 24 hours. House buying process was efficient, highly recommended.

Tony Mckenna9mo ago

Julieann was thoroughly professional when assisting me with my house sale. I was always kept up to date with developments since the communication was expedient throughout. I will be recommending Julieann to other people.

Rebecca Stephens1y ago

Highly recommend. Great solicitors who helped me buy my first home. Respond straight away and helped me with any queries.

Nicola Wyer-Holland1y ago

Jennifer Rogers was excellent at helping us with a sensitive family issue with an unwanted guest in our Mother's property! Excellent response time to questions, and Jennifer provided extremely thorough, yet crystal clear advice to us. Very highly recommended. Thank you Jennifer for being on our side, we cannot thank you enough.

shahida jogi1y ago