East London Bathroom Fitters

4.5·25 reviews
2 Killick Way, London E1 3FD, UK, London, United Kingdom
Veted AI Summary

East London bathroom fitter with strong reputation for quality work but inconsistent reliability on some projects.

What customers love

  • Waterproofing and attention to detail in installation
  • Problem-solving with older buildings and plumbing
  • Friendly, professional team with reliable attendance

Worth noting

  • Communication lapses and unresponsiveness to follow-up issues
  • Project delays, ghosting mid-job, and incomplete work

Best for

Customers seeking detailed bathroom renovations with reasonable pricing and reliable communication.

What reviewers warned about

Issues raised independently by two or more reviewers of East London Bathroom Fitters, with what to ask before you hire. These are reports by customers, not findings by Veted.

  • Non-response to messages and missed scheduled appointments

    Moderate2 reviewers, 2023-2025

    Two reviewers reported the fitter did not return calls, emails, or SMS messages, and failed to attend agreed appointment times without explanation or rescheduling.

    Ask before you hire: Ask for a current, monitored contact number and request a written confirmation of appointment scheduling policy.

Summarised from public customer reviews. Reports reflect individual experiences at the time they were written and may since have been resolved. Own this business? Respond to these reports.

Attribute scores

Quality of Work78
Experience45
Responsiveness62
Customer Rating90
Price vs Market Avg.82

Recent reviews

Leanor Hanny7mo ago

Jamie and Co did a fantastic job on our recent bathroom overhaul. His attention to every detail was much more than I expected – he stripped everything out and fully waterproofed the entire bathroom, before installing everything to my exact specifications. I wasn’t at the property while the work was being done but Jamie kept me updated every day and I can’t fault his communication or his work. I also think his pricing is very reasonable compared to the other quotes I received. I would definely recommend East London Bathroom Fitters to anyone.

Ruth Gavin11mo ago

I have been trying to reach Jamie for some time. He has changed his phone number and is not answering emails. Our bathroom has leaked into the room below since he 'finished' and he doesn't seem very interested in coming out to fix it. Also, the tiling he did is not great. If he or one of his team will call me to discuss I'd be happy to take this review down once the finish is satisfactory then write a new one reflecting that, but as things are I don't really know how else to reach him or his team.

Lee1y ago

Very professional service from Jamie and team with a great result finished to a high standard at a good price. Would definitely recommend to others.

Catherine Anderson1y ago

Jamie did a brilliant job refurbishing my bathroom, he was flexible on everything I wanted and gave advice when needed. He provided a project plan and sent regular updates as the job progressed. We love the result and will definitely call on Jamie for future jobs.

Grace Chapman2y ago

We cant recommend Jamie enough. His quote was super reasonable, he was responsive to what we needed and a big “yes” person which was amazing. We’re so grateful for all his and Tyrone’s hard work, and we now have our dream bathroom.

S Jones2y ago

Jamie and Tyrone replaced our shower just recently. There was some damp behind the tiles so it wasn’t totally straightforward. Not only were they very skilled and did a fantastic, professional job, but are also really great guys. The shower looks amazing and I wouldn’t hesitate to recommend them.

Sukhy2y ago

Rapid response & excellent service as always, highly professional with great mannerism & workmanship. Will definitely be calling Jamie & Tyrone again!

Mardon Dosmukhamedov2y ago

It was our first big bathroom project and we are lucky to have secured the services of these lovely builders! 🙂🙌 Honestly, they were joy to work with. From day one, all the way to the end. Always turned up on time and took full ownership of the work. During the time they were doing the works, we genuinely felt they have become part of our small family, which might sound unbelievable to some people, at these times, when always happy, smiling, reasonable and honest people are at a premium. I cannot thank you guys enough, you brought so much joy to us with your endless positive attitude and completing the work to the highest standard. Wish you both that only get customers like yourselves!! 🙏😎

Matthew Ingram2y ago

Couldn't fault anything with Jamie's work. The end result, an ingeniously designed and exquisitely executed bathroom, is one thing - but he also proved to be very patient, flexible, and a very friendly presence around the house. Although he does almost everything himself, Jamie also brings in excellent tradesmen to take care of particular aspects of the job - and that team were great to have around too. The quote given was accurately reflected in the final price. Very highly recommended.

Nicole Halliday2y ago

Unfortunately we had a very negative experience with East London Bathroom Fitters. The estimated time was two weeks to complete the bathroom, which is quite small/simple in terms of the work needed. Things started off okay, although the communication was never very strong and Jamie would often show up late and leave early, some days not showing up at all. Around week five we were getting anxious that the delay was so long, despite no unforeseen circumstances. Then the fitters took their tools and ghosted us, stopped showing up and would not respond to messages or calls. At this point our bathroom was not close to finished – toilet not flushing properly, no grout or seal on any tiles, lighting not installed, etc. We had no shower and hardly a toilet, and this is our only bathroom. Plus I am 7 months pregnant. We had to scramble to find new fitters and we were lucky to find people we trust and who are now completing the job quickly. It came at a large delay and extra cost. However, the new fitters have showed us how many shortcuts Jamie took and honestly I am happy that he’s not finishing the job because the work was poor quality. I am still in shock that someone could behave so unprofessionally and never apologize or give any explanation, especially because he knows we are expecting a baby soon. Truly the worst building experience I’ve had, and I caution anyone who is looking at this company to reconsider.