Third Space Mayfair

I joined this gym with a one-year membership, but after only my second month, I have decided to cancel my membership and submit a formal complaint.” In my personal opinion, this gym is seriously overpriced for the level of service and cleanliness it provides. I expected a much higher standard considering the expensive membership fees, but my experience has been extremely disappointing. The gym is constantly overcrowded, and one of the main reasons is the personal trainers. Many trainers reserve multiple machines at the same time by placing balls, water bottles, towels, and other equipment on them, even when the machines are not being used. This prevents other members from accessing the equipment and creates unnecessary congestion throughout the gym. I have also seen trainers sitting on machines for long periods while talking instead of making them available to other members Their behavior contributes significantly to the overcrowding and poor training environment. Cleanliness is another major issue. The equipment is often covered in sweat and dirt, and I rarely see staff cleaning the machines. The changing rooms are dirty, clothes are frequently left on the floor, and the sofas are old, worn out, and torn. The overall hygiene and maintenance standards are far below what anyone should expect from a gym charging premium membership fees. Based on my personal experience, I would not recommend this gym to my friends or to anyone looking for a clean, well-managed, and professional fitness facility. I have photos documenting the poor cleanliness, the worn-out facilities, and the overall condition of the gym. I have chosen not to publish them with this review, but I am prepared to provide them if needed

I’ve had an amazing experience at this gym. The facilities are always clean, well-maintained, and equipped with everything you need for a great workout. The staff are incredibly welcoming, friendly, and always happy to help, creating a positive atmosphere from the moment you walk in. The trainers are knowledgeable, motivating, and genuinely invested in helping members achieve their fitness goals. Whether you’re a complete beginner or an experienced athlete, you’ll feel supported every step of the way. The variety of equipment and classes means there’s something for everyone, and it’s never difficult to find what you need. The sense of community here is fantastic—everyone is respectful, encouraging, and focused on improving themselves. I couldn’t recommend this gym more highly. It’s an excellent place to train, stay motivated, and become the best version of yourself. Five stars!

Thank you for the amazing experience! Loved the front concierge team especially Anna and Shanley + Georgina and Rob! Abolshte superstars. The facility is super clean. Loved the Pilates class! One of my favourite places in London to go to for Me time and rejuvenation. Highly recommend!

Love training here. The workouts are really good and you can feel the quality of everything from equipment to classes. Tom Wright is an amazing trainer. Very professional, motivating and knows exactly how to push you in the right way. The team in general is super friendly and welcoming, which makes a big difference. The whole place has a great energy and you actually enjoy coming back.

Many lifting racks. Good shower. Good sauna. Friendly staff. It can get busy during peak hours such as weekdays 5-8PM, but it is still easy to find an available bench or squat or deadlift rack, which is rare in other gyms. Sauna is very nice, small, and cozy. Water pressure is good for the shower. Staff are friendly and helpful. I have tried the PT session, group class, and reformer pilates here. All very professional and enjoyable. The ground floor natural fitness food smoothies are also quite tasty 200+ cal with 20g+ proteins. Membership comes with £100 credit so its like 11 free smoothies. A great man called Fanming once said that “showing up is the most important”. And I always try to show up and do what I can at Thirdspace.