City Mortgage Solutions Limited

Very happy with city mortgage solutions and all the staff would highly recommend to anyone.👍

I cannot recommend Zoe Tate at City Mortgage Solutions highly enough.<br><br>I have known Zoe for over 15 years, and I wouldn't trust anyone else with my mortgages. Over the years, she has helped me purchase more than three properties, and every single time she has gone above and beyond to make the process as smooth as possible.<br><br>Our most recent purchase was by far the most complex, involving property transfers and a new mortgage. At times it felt almost impossible, but as always, Zoe found a solution. No matter how complicated the situation became, she remained calm, professional, and determined to get everything over the finish line.<br><br>What truly sets Zoe apart is not only her incredible knowledge and professionalism but also her dedication to her clients. She responds to emails and messages incredibly quickly—often within just a few minutes—and is always available to answer questions and provide reassurance. You never feel like you're facing a problem alone because Zoe is already working on the solution.<br><br>Nothing seems impossible for Zoe. She has an amazing ability to overcome challenges, solve problems that others can't, and always find the best way forward.<br><br>Thank you, Zoe, for all your hard work, support, patience, and commitment over the years. I genuinely wouldn't use anyone else, and I will continue recommending you to anyone looking for an exceptional mortgage broker.<br><br>Simply the best!

Very happy with the service I received as I have been previous times. What I like most is that everything is kept simple and explained fully.

City Mortgages deserves more than 5 stars especially Joe.<br>Our mortgage journey had every possible complication … PRC issues, valuer problems, lender changes, delays and repeated back and forth with the council. There were moments I genuinely lost hope, but Joe never did. He kept fighting for our case at every hurdle. His knowledge, calmness and persistence carried us through the toughest parts of the process.<br><br>Joe isn’t just a broker … he’s someone who actually stands with his clients and finds solutions when others would walk away. He guided us with patience, protected us from bad decisions, and stayed consistent from day one till completion.<br><br>Jeanette supported us throughout with organised communication and smooth handling of documents and compliance.<br><br>We reached completion because Joe stayed steady through every challenge.<br><br>Highly recommended.

I honestly can't thank Lucy enough for everything she has done for us. From start to finish, she has been absolutely amazing. She was there every step of the way, always keeping us updated, answering all of our questions and explaining everything so clearly.<br>Lucy truly went above and beyond. She made what could have been a very stressful process feel so much easier, and nothing was ever too much trouble. She was always professional, friendly, approachable and incredibly supportive.<br>I genuinely don't think I could have got through the process without her – she really was my right-hand person throughout. Her knowledge, patience and dedication were outstanding, and I always felt like we were in safe hands.<br>I can't express how grateful I am for all of Lucy's hard work and support. She is an absolute credit to City Mortgage Solutions, and I wouldn't hesitate to recommend her to anyone looking for a mortgage or remortgage. Thank you so much, Lucy – you have been amazing!<br>Gemma Deacon

This is the second time I’ve worked with Zoe at City Mortgage Solutions, and I remain impressed and very pleased with the service we received. She was very informative and knowledgeable and provided me with clear information, options and insights which made choosing a mortgage product a breeze. Zoe responded very quickly to any queries and questions, and was happy to meet and discuss any concerns I had, providing clarity when needed. Zoe maintained communication throughout the process and informed me of a better interest rate just before we exchanged contracts, and was able to secure this in time for us. She was very personable and available, even though I have no doubt she had many other clients. Zoe was overall a massive help throughout the process of purchasing a home, so much so i immediately referred her to my brother. Thanks so much for your help! I will definitely be using your services again.

These guys are awesome! Easiest Mortgage ever.

An unexpected house purchase made easy with Helen Jones.<br><br>We were not looking to buy a home but the sale of our rental forced our hand. I had seen recommendations for Helen in the area and I'm so glad I gave her a call! From the start, she showed professionalism and knowledge in a friendly and approachable manor. It gave me confidence that we were with the right company. She assured me she'd be there for any questions or concerns and she kept her word. An asset to the team I'm sure!<br><br>We finally completed last week and have a home to call ours! Unexpectedly, we received a beautiful hamper with best wishes in our new home. Thank you Helen! We will be in touch again no doubt.