Mojo Mortgages

4.8·2,632 reviews
The Cooperage, 5 Copper Row, London SE1 2LH, UK, London, United Kingdom
Veted AI Summary

Online mortgage broker offering competitive rates with strong advisor support, occasional communication gaps.

What customers love

  • Advisors proactively monitor and secure better rates throughout process
  • Smooth online system makes mortgage applications intuitive and hassle-free
  • Named staff provide consistent, empathetic support from start to finish

Worth noting

  • Poor communication and unresponsive phone lines during completion failures
  • Support staff inconsistency; involvement of adviser needed to resolve issues

Best for

First-time buyers and remortgagers seeking rate-focused advice with minimal hassle.

Attribute scores

Quality of Work94
Experience95
Responsiveness88
Customer Rating96
Price vs Market Avg.85

Recent reviews

Lucy M1mo ago

Jim was our case manager and he was so helpful especially when we had some delays getting the right documents. He was always available to answer questions and made the experience smooth and easy.

James Gibson1mo ago

Brilliant experience with Callum from mojo mortgages, helped guide me through the process and was extremely helpful.

natalie hill1mo ago

Marc and his colleagues at mojo mortgage were fantastic very efficient and accessible they found us the cheapest rate and kept checking to see if there was a better one for us all the way along the process . Very friendly and professional service

Lou Mead1mo ago

I used Mojo Mortgages to sort out my first home purchase and would highly recommend using them. My advisor Callum was really helpful throughout and the online system is very intuitive, got my mortgage and revised offer sorted with ease

Eve H1mo ago

I was a bit skeptical going through an online brokerage, but it was a surprisingly smooth process booking an appointment and getting a mortgage, especially considering the turbulence in the global market and mortgage rates at the time of applying! All the communication was pleasant and helpful, they were very accommodating. Laura Hamilton was knowledgeable and took time going through my mortgage options and found the best rates for me. I then had Megan Farnall as a case manager to get the submission through to the lender and confirmed when it was all approved by email. I also spoke with Sam Nathan to go through insurance options, an unpleasant but necessary topic to consider and discuss, Sam was empathetic. They also confirmed later on that I was still on the best rate, before completion. I would only suggest in future separate phone calls to go through mortgage options and then insurance if necessary, as it was very a long phone call to have all in one go. I have recommended Mojo to others.

Niek de Rijcke1mo ago

Christine Gibson, Megan Kittrick, Molly Boyle and Jade Kelly all were incredibly professional, helpful and most importantly very quick in their actions + responses. They are all on it and deserve recognition. Thank you all.

Abi Holland1mo ago

Clara and Joe made the whole mortgage process so easy from start to finish. They were both friendly, professional, and always kept me informed, making what could have been a stressful experience completely straightforward.

Jason Innes1mo ago

Teagan was awesome. Great help. Helped me find the best mortgage. There were complications and Teagan went out her way to resolve them immediately.<br>Then Ryan managed to get me a better deal for insurance on top of all that.<br>Thank you!

Elijah Olayode1mo ago

Fantastic service from Lewis and Lucy at Mojo Mortgages. They made my remortgage process simple and stress-free, kept me updated throughout, and were always on hand to answer any questions. Professional, friendly, and efficient from start to finish. Highly recommend!

Lisa Smith1mo ago

Absolutely superb service from Declan and George. Made everything simple and easy to understand, no jargon. Well done Mojo! Credit to your team. Thank you!!