Plumus Ltd

5.0·310 reviews
167, 169 Great Portland St, London W1W 5PF, UK, London, United Kingdom
Veted AI Summary

Professional London plumbing service with rapid response times and consistently high-quality repairs backed by 12-month guarantees.

What customers love

  • Individual plumbers solve problems other tradespeople couldn't fix
  • Same-day or next-day appointments with arrival within 1 hour
  • Clear explanations of issues and transparent pricing before work

Worth noting

  • Pricing positioned at premium end of market, though justified by quality

Best for

Londoners needing reliable emergency plumbing with transparent pricing and guaranteed workmanship.

Attribute scores

Quality of Work98
Experience80
Responsiveness96
Customer Rating100
Price vs Market Avg.78

Recent reviews

Andrew Tarrant1mo ago

James attended the call swiftly with excellent customer service. He identified the issue quickly (blockage in manhole) and resolved this ensuring I was kept informed throughout. He was highly efficient, polite and had all the kit required. I was very impressed with his offer to clean the floor and remove the waste. Highly recommend James and Plumus.

Roseanna Johnson1mo ago

I highly recommend Matt, who yet again successfully dealt with, and sorted another plumbing related issue out in my bathroom today. I am very happy with what he did. The new hand held shower head, hose and existing bathroom taps look great. Roseanna

Driss Abderrahmane1mo ago

Excellent service! Craig was highly professional, courteous, and efficient. He quickly identified the cause of the leak, explained everything clearly, and patiently answered all of my questions. The repair was completed promptly, and I really appreciated his honesty and expertise. I would definitely recommend Plumus to anyone looking for a reliable plumber in London. Thank you again! Driss A.

shyamo901mo ago

Harry helped us. He was great, got the job done professionally. He was very thorough and didn't leave until the problem was properly solved. Would happily go with him and Plumus again (but hopefully won't need to)!

Angel Belsey2mo ago

Thanks to Harry and James for arriving so quickly and getting to the bottom of the problem so thoroughly.

Lucy Wales2mo ago

Fantastic service by James (organising the call out) and Harry (solving the issue). Polite and professional. Able to come quickly which was reassuring. Helped me understand the problem and offered a couple of solutions with the decision being my choice. Would use this company again for further plumbing services. Great people and service.

Kevin2mo ago

Excellent experience. From the initial call-out to Matt arriving. Matt was very thorough, professional and resolved my issue. Would recommend.

Hannah C2mo ago

Harry attended for an issue with my water valve/ shower and fixed the issue within about 1 minute of arriving. He was very knowledgeable and also provided advice for next steps of what I will need to fix my less immediate problem of valve being stuck. Very professional and efficient.

Soph and Ned Humphreys2mo ago

Matt was 10s. Very helpful and turned up within 20 mins of me calling.

Elda Erpolat2mo ago

Great job done by James! Fixed an issue with my toilet 2 previous plumbers failed to figure out. Explained clearly what the issue was.Very professional, definitely best plumber in town!