Prime Insurance

Very happy with the service I received from this insurance company. Very quick and responsive, as well as enthusiastic to help. They helped me find car insurance for my Japanese Imported Honda at a really great price! Almost £1000 cheaper and without any telematics! Seriously trustworthy and great to share with friends.

⭐⭐⭐⭐⭐ I am absolutely delighted with the outstanding service I have received here. The team were incredibly respectful, patient, and took great care to explain every detail clearly so I understood exactly what was involved. They went above and beyond to find me the fairest, best possible price for my car insurance, and I truly feel this is the kind of thoughtful support you would expect from truly premium service. I am extremely grateful for all their help and effort – I can recommend them highly enough! Thank you so much for everything.

I’m very happy I had a great experience with this car insurance company. The policy was easy to understand, the pricing was competitive, and the customer service team was friendly and helpful. When I had questions, they responded quickly and explained everything clearly. The claims process was smooth and stress-free. I would recommend this company to anyone looking for reliable and professional car insurance.

Avoid Prime Car Insurance – Very Disappointing Experience I would strongly advise people to avoid Prime Car Insurance based on my experience. I purchased my car insurance online, and everything was accepted. My monthly premium was confirmed at £71, and I received no requests for any additional documents during the 14-day cooling-off period. However, after the cooling-off period had ended and I had already paid for a full month, the company contacted me asking for my driving licence. I provided it immediately. They then told me that because I had speeding points from 2024, my monthly premium would increase from £71 to £89. When I called customer service, the first question I asked was: Why wasn’t this checked during the 14-day cooling-off period? Why wait until after a full month? I believe these checks should have been completed before the cooling-off period expired, not afterwards when cancelling the policy could result in cancellation charges. From my perspective, this left me in an unfair position: either accept the higher premium or cancel the policy after the cooling-off period and potentially pay a cancellation fee. This was a frustrating and disappointing experience, and I would not recommend Prime Car Insurance based on how my policy was handled.

I had an excellent experience with Prime Insurance. The team was knowledgeable, responsive, and took the time to explain all my options clearly. They made the entire process straightforward and stress-free. Their customer service was outstanding, and I felt well supported throughout. I would highly recommend Prime Insurance to anyone looking for reliable and professional insurance services.