Paramount Properties

4.8·1,532 reviews
150 W End Ln, London NW6 1SD, UK, London, United Kingdom
Veted AI Summary

London-based real estate agency offering efficient lettings and sales with strong personal service and responsive support.

What customers love

  • Individual agents like Jamie and Holly providing personal, attentive service
  • Emergency hotline and out-of-hours availability for urgent tenant issues
  • Transparent contracts and fair treatment of both landlord and tenant interests

Worth noting

  • Rent calculations occasionally require closer review for accuracy

Best for

Tenants and buyers seeking responsive, professionally-managed lettings and property transactions.

Attribute scores

Quality of Work94
Experience95
Responsiveness96
Customer Rating96
Price vs Market Avg.82

Recent reviews

Aleezeh Rizvi1mo ago

I had a great experience working with Jamie during my purchase. He was professional, responsive, and kept me updated throughout the process. Communication was always clear, and he did a good job of keeping things moving and providing updates when needed. As a first-time buyer, I appreciated his help in navigating the process and answering any questions I had along the way. Great experience overall, thanks Jamie!

Aisha Kayum1mo ago

I had a great experience working with Jamie at Paramount. From the outset, he took the time to understand exactly what I was looking for and even showed me properties before they officially came onto the market that were well aligned with my requirements. Jamie was patient, knowledgeable about the local area, and always willing to answer questions or offer advice throughout the process. Communication was excellent, and the whole operation felt very organised and professionally run. Although I didn't ultimately end up purchasing a property through Paramount, Jamie was a pleasure to work with from start to finish - friendly, responsive, and genuinely helpful. I wouldn't hesitate to recommend both Jamie and Paramount to anyone looking to buy in the area.

Mark Benjamin1mo ago

I have just begun a new tenancy in a property of which Paramount were the letting agents. The whole process was handled extremely efficiently and smoothly, from showing me around the property to signing the tenancy agreement. I was dealing with Holly and Harry who have been exceptionally helpful. The communication between both of them and myself has been outstanding and they have kept me up to date continuously. They were even happy to communicate in the evenings, weekends and over a bank holiday. Most definitely the best letting agents I have ever dealt with.

K C5mo ago

We worked with the Paramount team to sell our flat. They were professional and friendly throughout, and secured a price that we were very happy with. Incredibly responsive, they also went out of their way to support the process end-to-end. Overall, just really enjoyed working with some very good humans. Many thanks to Jamie & Niall in particular!

tammyauhk5mo ago

This is from the perspective of a tenant who lived for 2 years in a flat in a converted period house, professionally managed by Paramount. I was in another city and I hadn’t been able to view the flat before moving in. The flat was however very true to what was advertised – I was glad to have made my decision based on the video and description they put on the ad. The contract was a transparent and well-balanced one according to my experience – good enough to protect the landlord’s property but not overly landlord leaning, which is fair to me as a tenant. Paramount has a reliable network of contractors/cleaners/engineers to deal with the ongoing maintenance of the property. There was an occasion when leaking happen from my flat and I was out of town, having left with Paramount no spare key as I changed the lock previously. They somehow worked out a solution without my presence which protected the benefit of both the landlord and tenant in an efficient manner. Paramount offers an emergency hotline which is responsive and helpful. There was a time I locked myself out and another time the smoke alarm inside the flat was mistakenly triggered – both situations were immediately answered. They are flexible to accommodate adjustments which made my life a lot easier when sorting the moves – date for monthly payment, changes made to move-out date and the associated adjustment on rent, etc. – all effectively communicated (although you might expect to take a closer look in certain calculation at times). They also care to collect feedback from the tenant for personal view about the property and improvement advice when moving out. I’ve also got my deposit refunded within a reasonable timeframe. From viewing to contract signing, from daily experience to moving out – I would say everyone at Paramount are responsive and respectful. A few caring and humane company I could have come across in this city. I have recommended Paramount to my colleague who might need someone to take care of his vacant family home.