Story of Home

We bought a house which was marketed by SoH in South London and were very happy with the entire process. Given the positive experience, we also chose Alex from SoH to bring our existing home on the market. Alex managed to find us great buyers within a few days. The entire process from taking marketing photos to completion took less than 2 months and had zero hiccups. From a buyer's and a seller's perspective, Alex was incredibly hard working and we very much appreciated that he always accommodated viewings & meetings on weekends and late evenings!

Having gone down the traditional estate agent route, property being overvalued for them to win business and then the viewings farmed out to very junior staff, we switched over to Story of Home. Alex, from start to finish, was the most professional estate agent i have ever dealt with. The service was a different level. Clear updates after each viewing, next steps, strategy, all through the negotiations, he supported us. He did all the viewings himself, knew the area and property very well and all the leads were genuine & on point. I would not hesitate to use them again & would highly recommend both Alex & Story of Home as an estate agent.

Story of Home are exceptional at what they do. Personal, proactive and reassuring throughout what was a particularly challenging sale. Their communication was excellent from start to finish, and they provided clear, confident guidance whenever it was needed. Nothing ever felt like too much trouble, and their commitment to achieving the best outcome was evident at every stage. I would highly recommend Story of Home to anyone looking for an estate agency that combines expertise with a genuinely personal approach.

I never write reviews but I had to for Story of Home. Mathew and Rob have been brilliant throughout the whole process of renting my flat. Quick to respond, genuinely helpful and just super easy to deal with from day one. I've been through a fair few agencies over the years and these guys are a cut above. I work in the service industry so I don't say that lightly! Honestly such a refreshing experience. Highly recommend.

Super helpful. Came and evaluated our flat and gave some really useful tips on how to present and market it. Super professional but also friendly and communication has been excellent. Really easy to deal with and I’m know they’ll help sell it at the right price. Recommended!

Based on the positive reviews I reached out to this agent to list my property. Having answered many questions and supplied numerous comparables (more reasonably what an agent should do) I never heard back from the agent as promised or at all. He refused to pick up my calls and did not respond once to my follow up enquiries. In the end I called the office (perhaps just a messaging service). It seems to be a very small team with no quality control nor other administrative measures to maintain service levels. I had high hopes for this new offering but the local agents seem positively attentive in comparison!

Stuart and Sara were fantastic to work with. Professional, warm, and genuinely personable, bringing a refreshing approach to selling our home. They understood the emotional side of selling our home, worked incredibly hard, and provided a truly personal service. We felt supported throughout, and they showcased our house beautifully. We wouldn’t hesitate to use Story of Home again and highly recommend them.

Very pleased with the whole process and would definitely recommend them! Rob was friendly, professional, very responsive and attentive to our personal needs and requests. We were very comfortable letting him handle our home when we left, he managed all communication with tenants and made sure everything run smoothly. Our home was in perfect condition when we returned. I would chose them again!

A highly professional and personable service guaranteed by Robert and his team. They look after my Covent Garden property beautifully, always going the extra mile…saving me both time & money with their excellent fee structure and client care. As an experienced Landlord of many years I wouldn’t go anywhere else.

Matthew and the team are a refreshing combination of honesty, integrity and excellence. Highly recommend them.