First Mortgage

4.9·900 reviews
Queens Chambers, 5 John Dalton Street, Manchester M2 6ET, UK, Manchester, United Kingdom
Veted AI Summary

Manchester-based mortgage broker delivering attentive advisory with named account managers throughout purchase journey.

What customers love

  • Proactive advice that identifies problematic properties early
  • Named advisors (Anthony, Rob, Jae) who provide consistent personal support
  • Persistent rate-hunting to secure better deals post-offer acceptance

Worth noting

No recurring concerns found across reviews.

Best for

First-time buyers and remortgagers seeking personalised guidance and proactive property assessment.

Attribute scores

Quality of Work98
Experience88
Responsiveness97
Customer Rating98
Price vs Market Avg.85

Recent reviews

Scott Crichton1mo ago

Rob was wonderful through the mortgage application process. From the initial conversation to even being there to support us months later when our plans shifted. He was able to secure us the best deal at the time we were applying and made the process smooth and easy. He also managed to secure a slightly cheaper rate before we completed. A credit to your business and a pleasure to deal with. Thanks Rob (& Lauren), you helped take away some of the unknown from two nervous first time buyers!

L Wark1mo ago

Julia and Rob were absolutely amazing - can see why this company has such great reviews. The level of attention has been impressive throughout and a lot of thought is put into the specifics of the individual property, raising questions I wouldn't have thought of. This also led to me withdrawing an offer on what turned out to be a problematic property and switching to a much better one before getting too deep in the process. Will definitely be using this service again when I come to remortgage and very grateful for the service provided.

Ben Fletcher2mo ago

The service has been outstanding from my first meeting with Anthony, where we discussed my requirements and I received a mortgage in principle, to receiving my formal mortgage offer through Yvonne, the client relationship manager. Both were extremely helpful and made the whole process a lot less stressful than I anticipated when I started this process. They were extremely responsive to questions and explained everything very clearly. I can’t thank them enough for their help and would recommend First Mortgage to anyone

Basia2mo ago

Anthony and Yvonne were amazing throughout the whole process. Constant checking in and reassuring was something we really needed as first time buyers. In my opinion, we could not end up in better hands. Thank you for everything!

O K2mo ago

From the very first moment to the last, Anthony Haw and, later, Yvonne gave us the most attentive and detailed advice we could've asked for as first-time buyers.<br><br>Anthony is a legend. We went into the whole thing unsure about a lot, but he'd proactively help us and make sure we weren't left lost and confused by the red tape involved in buying a house. He was polite and easy to chat with. Exactly the kind of person you want helping out with a process like this.<br><br>Yvonne was also a really helpful and very responsive, getting our mortgage pack and everything else we needed over to us with speed.<br><br>Thanks to both of you - whenever we need mortgage advice again, we'll be back!

Feruza Soxibova2mo ago

I am so pleased with the service we received from Rob Davies and Lauren Coates. Both have been so supportive throughout the process and prompt in their responses to any questions we have had along the way. As first-time buyers, we could not have asked for a better team to guide us along the way.

Victoria Tweedie2mo ago

I went to First Mortgage (Manchester) following a friends recommendation and I have to say they didn’t disappoint! The service was brilliant from start to finish.<br><br>I sat down with Rob in advance to see what sort of borrowing I’d likely achieve. Rob was very efficient and explained everything really well. Once I had my offer accepted I just emailed and in no time at all Rob came back after reviewing the current market and we ended up getting a better rate with another lender than we did in the first meeting. Lauren then submitted the application very promptly.<br>Lauren was brilliant with updating me on the progress of the application and was very proactive throughout, including dealing with the lender and my solicitor when the lender raised an issue re the leasehold on the property.<br><br>I received an excellent service all round and will definitely be using them again when needed in the future. I’d highly recommend them to anyone.

Baha Hozh2mo ago

I had a great experience with First Mortgage and highly recommend their services.<br>Jae was excellent throughout the entire process – very professional, patient, and supportive, making everything much easier and less stressful. Lauren was also very helpful and supportive along the way.<br>I’m really grateful for all their help in securing my mortgage and new home. Fantastic service from start to finish!

Enzo Aletta2mo ago

I had a great experience with First Mortgage throughout my first home purchase.<br><br>Jae was extremely helpful from the beginning, taking the time to explain everything clearly and helping me find the most suitable mortgage for my circumstances. He was always approachable, professional and happy to answer any questions I had.<br><br>Lauren has been fantastic throughout the application process, keeping me updated regularly and making sure I always knew what was happening with my mortgage application. Her communication has been excellent and she has been very supportive throughout.<br><br>As a first-time buyer, the process can feel quite overwhelming, but Jae and Lauren made everything straightforward and stress-free. I would highly recommend First Mortgage to anyone looking for mortgage advice and support.

Sophie Lamont3mo ago

Anthony was very helpful and responsive - thank you!