JB7 Plumbing and Heating Limited

JB7 Plumbing have been fantastic from start to finish. They came to my home to replace a water heater, and John and his colleague did an excellent job installing the new boiler. They worked efficiently, were professional and friendly throughout, and left the area spotless when they finished. I couldn't recommend them highly enough. The quality of their work and customer service was outstanding, and I'll definitely be using them again for any future plumbing needs.

Over the past year JB7 Plumbing carried out several large jobs in my flat. They replaced a toilet other plumbers refused to touch because the piping was non-standard. JB7 took on the job and replaced it without any issues. The stop tap was previously inaccessible and unsafe, and the kitchen fitter company told me it was impossible to move. JB7 completed the job in one day and fitted a new stop tap that I can easily access - they also took care to minimise the impact on my newly fitted kitchen. They also fitted a bathroom sink and before fixing it in place, the plumber asked me to position it exactly where I wanted it, giving me time to think before finalising. When there was a slight miscommunication on one of the jobs and I raised a question, John visited and addressed my concern. He didn’t have to do that because they had delivered exactly what we agreed, and everything worked fine. But he took the time and effort to listen and make sure everything worked for me. Most recently, my very old hot water cylinder developed several serious leaks. JB7 assessed the situation, clearly explained my options, and were very patient with my worries. They explained why their proposed solution was better than replacing the cylinder like-for-like. Now it's installed I can see they were absolutely right and I'm grateful they took the time to explain the advantages! I included a pre and post photo. Throughout this I met various members of the team (and Sam on the phone), everyone was always respectful and kind. Thanks to their hard work, my flat has gone from a barely functioning place to a comfortable, lovely home. Thank you JB7!

Just like to say thanks to Sam for her great organisation and communication, and Joe for his professionalism and knowledge. My whole interaction with the company was a pleasure at a very stressful time. I would definitely recommend these guys 👍🏼😊.

Cast iron radiator and valves needed replacing. Sam was friendly, quick to respond to my queries and planned the job well. Joe who carried out the work out was polite and considerate. He made sure I was happy with the hight and fit of the new radiator which was nice. Really happy with the work, would use this company again. Thank you :)

Highly recommend. Very responsive and helpful during enquiry/booking process and did a great job for a very reasonable price. We had only booked an initial diagnostic appointment but a big leak was discovered below ground level. John pushed back another job to fix it for us there and then.