Kaytons Estate Agents - Manchester

I would like to express my appreciation for the excellent service provided by Kaytons. As a landlord, I have found the agency to be professional, responsive, and efficient throughout our dealings. In particular, Pawandeep has been outstanding. Has always been helpful, attentive, and quick to address any questions or concerns. Their communication has been clear and professional, making the entire process smooth and stress free. I would highly recommend Kaytons and especially Pawandeep to other landlords looking for a reliable and supportive letting agency.

We rented through Kaytons for a year, the service was really great start to finish. Aimee was really helpful initially and then Kash our property manager was amazing throughout and has always been really helpful with anything we needed throughout our tenancy. My experience was a lot better than with other agents I have rented with, so I would definitely recommend Kaytons to anyone.

Having dealt with Kaytons estate agents for the past 3 years, I would definitely recommend them! Kash, our point of contact has been amazing. Communication is excellent and problems are solved quickly and hassle free! Would definitely recommend them!

Not the best experience at the property located besides their office in Manchester (Zenith house, chapel street). Some of the Issues that we experienced were: • Strong odour present during the first viewing with Alice McDonald, Lettings Consultant, with assurances it would be removed by cleaning. It was never fixed. • Kash Asif, the property manager, blamed previous tenants for the smell in a way that felt borderline racist and highly unprofessional. • Basic issues such as non working bulbs, debris and cracks in the main bathroom, sharp smell all over the flat. Issues were blamed on a builder rather than being resolved properly. • Excessive cleaning charges quoted at checkout, forcing us to use the Deposit Protection Scheme. • Poor handling and lack of accountability from senior management, including Gagan, who is both the Data Protection Officer and company owner. Advice for other tenants: • Do not hesitate to use the Deposit Protection Scheme if deductions seem unfair. We used this and reduces their unfair cleaning fees. • Always ask for cleaning fee reciept BEFORE your move in. • Take clear photo and video evidence before and after moving in • Save your check in,check out reports and emails because they will deny any allegation you make later. Overall service was okayish, the move in move out both were stress free. But the property itself was handled incompetently and caused unnecessary stress. I've rented in the U.K for 6 years and have heard good reviews about Kaytons and lots of friends have rented from them. However, this specific property was just bad accomapnied with bad management. Just be vary of the property, dont rush the move in before the issues have been addressed.

Naomi and Diana were absolutely fantastic throughout my letting experience. From the first viewing to the final paperwork, they were professional, responsive, and genuinely supportive. They went above and beyond to help me secure a beautiful flat that suited exactly what I was looking for. Communication was always clear and timely, and they made the whole process feel stress-free and straightforward. It’s rare to find letting agents who are both efficient and human, but Naomi and Diana truly delivered on both. I’m extremely grateful for their hard work and would highly recommend them to anyone looking for a place to rent. They are a credit to their agency.