Reside Manchester

I’ve been renting an apartment through Reside for the past 18 months, and my experience with them has been nothing but positive. Max Hutchinson, who arranged both my viewing and my vacating appointments, has been incredibly helpful, friendly, and professional throughout. Communication has always been excellent, with emails responded to promptly and clearly. During my tenancy, I only experienced one issue, and it wasn’t Reside’s fault. An external contractor carried out work on the fire door but didn’t reconnect the lock properly, which meant I couldn’t lock my apartment late one evening. I contacted Reside’s emergency helpline, and they called me back almost immediately, arranging for the contractor to return and fix the problem straight away that evening. Nothing has ever been too much trouble for the team, and they’ve always been approachable and efficient. Having had some difficult experiences with previous letting agencies, Reside has been a refreshing change. Thank you to everyone at Reside for making my tenancy such a positive experience. I wouldn’t hesitate to recommend you to others, and I have nothing but good things to say about your service.

I have had a great experience renting with Reside over the last year. They have been very clear and informative on anything related to the property. Lauren Richardson has been particularly helpful in all matters and encounters and would highly recommend Reside due to her great work. She is incredibly understanding, clear and supportive with any questions you might have for her.

I bought a flat that was advertised with Reside and they were great throughout. Esther was great at communicating with the solicitors on both sides while ensuring I was kept in the loop and answered any questions I had promptly and thoroughly. Would definitely recommend to anyone thinking of buying or selling with Reside!

I rented with Reside Manchester for a year and a half, and my experience was consistently positive thanks to two exceptional people: Abigail Stephens and Lauren Richardson. For the first year, Abigail was my main point of contact, and she was honestly a little goddess. Her communication was always clear, responsive, and genuinely caring. She understood me, respected my preferences, and made sure everything was handled smoothly. She was flexible and thoughtful, especially in ensuring maintenance or inspections only happened when I was present, which I really appreciated. She truly wanted me to have the best possible experience, and it showed every single time. I wish her all the best! For the last six months, Lauren took over and continued that same level of care. She made sure my stay remained smooth and stress‑free, and I always felt supported. For full transparency, there were a couple of administrative hiccups at the very beginning with the transition of bills from the previous tenants, but I believe that was mainly due to a lack of information provided to the agency at exit. At the end of my tenancy, the deposit holder didn’t have my details to process the return straight away, but once I contacted them, everything was resolved quickly. Any other issues I encountered during my stay were related to the building management, not Reside. If I go back to renting, I would consider Reside again thanks to Abigail and Lauren. Thank you both Xx.

Lauren was extremely helpful, professional, and responsive throughout the tenancy process. She made everything straightforward and stress-free. Thank you for all your support—I would definitely recommend Lauren and Reside

We have rented an apartment through Reside for many years, and their excellent service is a major reason why we never considered moving to another rental property. We had the pleasure of having Lauren Richardson manage the property, who is exceptionally professional, caring, and highly responsive to all of our requests.

We've been renting through Reside for the past 4 years and have had a consistently excellent experience throughout. The team has always been professional, responsive, and easy to deal with, making the whole renting process smooth and stress-free. A special thank you to Lauren, who has always been incredibly helpful, approachable, and proactive whenever we've needed assistance. Her communication has been excellent, and she has always gone the extra mile to ensure things are dealt with quickly and efficiently. After 4 years as tenants, we can confidently recommend Reside to anyone looking for a reliable, professional, and well-managed letting agency. Thank you to Lauren and the entire team for your support over the years.

I’ve been using Reside Manchester for about 3 years and counting. A special thanks to Lauren, who stepped in and was incredibly helpful in getting an issue in my flat sorted out quickly. Highly recommend!

Would like to thank Lauren from property management who oversaw and organised repairs and restorations to my flat, after experiencing prolonged water leak damage and mould issues. She was very helpful and understanding to the situation and handled the process of repairs to completion.

It is a pleasure to update earlier posts, warmly commending Reside, my exceptional Manchester estate agent, who have been looking after my flat since 2014. The duration alone of our particular association bears testimony to the strength, the broad-ranging expertise and the talent of the teams who inhabit the agency walls. I know of no other agent who could offer me the level of personal service I receive from Reside Lettings. My small city flat is well maintained and inspected regularly by a dedicated team. Tenants can expect a prompt response when a maintenance issue arises, and a range of reliable contractors are available to deal with routine maintenance and emergencies. Staff are extremely well trained and highly valued by management and landlords. They have the confidence and ability to deal respectfully and diplomatically with clients, offering appropriate solutions to property problems. Reside have implemented the Renters' Rights Act, which is reassuring for applicants looking to rent in the city and benefit from the greater security and fairness the Act delivers. Sadly I will soon be losing an excellent tenant. However in the capable hands of Lauren Richardson, Senior property manager at Reside, marketing of the flat and viewings will be well organised and carefully supervised, with minimum disruption for the outgoing tenant. Applicant offers arrive with me promptly, with appropriate information and advice. Once the flat is vacated it will be carefully prepared for early occupancy. You might think that this doesn't exactly sound like rocket science but, believe me, when all your boxes as a landlord or an applicant get properly ticked by Reside professionals you will understand why I made the right call all those years ago. Thank you Lauren for your hard work on my behalf. I'll look forward to embracing the next chapter this summer.