Savills Manchester Booth Street

4.8·293 reviews
12 Booth St, Manchester, Belvedere M2 4AW, UK, Manchester, United Kingdom
Veted AI Summary

Manchester real estate firm praised for responsive staff and smooth transactions, though communication about cancellations needs improvement.

What customers love

  • Staff like Ryan Griffin go above and beyond to complete deals
  • Quick email responses and same-day contractor visits for maintenance issues
  • Claire Chambers and Euan provide patient, personable rental guidance

Worth noting

  • Property cancellations not communicated proactively before scheduled viewings
  • Lack of advance notice when booked apartments become unavailable

Best for

Renters and buyers seeking attentive, responsive property agents in Manchester

Attribute scores

Quality of Work82
Experience80
Responsiveness85
Customer Rating96
Price vs Market Avg.75

Recent reviews

Ramsha Bukhari9mo ago

I had a viewing booked for today at 4:15 PM. I emailed 30 minutes beforehand to see if I could reschedule for same day 5pm and was told it had been cancelled because the apartment had already been taken. This was surprising, as I had only booked it yesterday. If I hadn’t emailed first, I wouldn’t have known and would have shown up outside the building—mind you, it’s raining quite heavily today! This is not a professional way to deal with people.

Olga Kostecka3y ago

Donna and the team at the Manchester office were really helpful with all queries and maintenance issues we raised. They always replied quickly to emails and tried to resolve any problems in the flat asap. When we raised any issue, the contractor usually came within the next few days to have a look. I do recommend renting with Savills, really smooth process with viewings, references and then the tenancy itself. The team were always willing to help. I would rent with them again for sure.

Evgeny Lukiyanov4y ago

Great service, very responsible and professional, definitely recommend Savills. I would like to thank Ryan Griffin & Emma Neary at the Manchester office for helping me and my wife get our first home. Especially Ryan, who has been outstanding and we feel if it wouldn't be for him and his efforts the deal would not go through and we would not get the flat of our dreams. Even though Ryan represented the sellers, he has been very helpful and professional throughout this thought process. While our own lawyers hardly ever responded and wasted time, Ryan and Savills always responded, helped and pushed for the deal to complete. Ryan was always on time, chased our lawyers when they abandoned us, suggested a great bank broker when our bank failed to deliver, chased the sellers when we needed documents or needed some additional information. Honestly, Ryan made the difference and I'm sure without his help the purchase of our first home would have failed. Absolutely recommend Ryan and Savills, great responsible people and a pleasure to communicate with. Thank you!! Loving our new home.

Clavio Bajlon5y ago

We rented a flat through Savills Manchester office and we have had most of our interaction with Claire Chambers. During all the process she has always been very helpful and available, providing answers to all our questions and doubts and facilitating our renting experiance. Moreover she has always providing feedback very quick, considering the urgency we had to find a new house, and this is what i would expect from a great customer service. I had the pleasure to meet her during key collection and even in that case she showed always smily and positive. Well done Claire and thanks for your amazing job!

Romain Jamagne5y ago

My partner and I have had a wonderful experience with Savills in Manchester. Euan was lovely and spent all the time we required in the apartment and answered all of our questions. And our reference process was quite stressful due to a last minute change in the tenancy agreement but Claire was incredibly useful and responsive. She truly helped a lot to make us feel comfortable with the process.