The Letting Agent
Manchester letting agent known for efficiency and responsive communication, though customer service consistency varies.
What customers love
- Fast deposit returns and efficient tenancy endings
- Ty Armario's proactive problem-solving and attention to detail
- Clear communication via WhatsApp groups and quick responses
Worth noting
- Condescending and rude tone from some staff members
- Unfair deposit deductions and disputed key replacement charges
Best for
Landlords and tenants seeking responsive property management with experienced, detail-oriented service.
Attribute scores
Recent reviews
I had a fantastic experience with The Letting Agent. After a really disappointing first rental experience in Manchester with a different agency, dealing with Ty, Liz and the team was a breath of fresh air. From day one, the experience was completely professional. The property was handed over in immaculate condition, and communication was always clear. Having a dedicated WhatsApp group for viewings made life so much easier. What impressed me most was the efficiency at the end of my tenancy. My tenancy ended on 27th April, and by 5th May (despite a Bank Holiday weekend), my deposit was returned in full. Where my previous agent deliberately delayed and tried to deduct money for faults that were there at check-in, The Letting Agent’s integrity and speed were outstanding. If you want a stress-free, professional and honest rental experience in Manchester, look no further.
In my experience with the letting agent, I felt extremely condescended in multiple issues. I was often spoken to very rudely and dismissively regardless of the issue I had, and also received quite an argumentative tone. It was my first time renting and after now dealing with decent quality service elsewhere, it reminds of how bad the letting agent truly was. Very patronising. And from looking at these reviews, I’m not the only one. We can’t all be making it up now can we.
Just to note I’m posting under my late husband’s Google account as I don’t have one. Recently my late husband’s rental flat (now mine) in Sport City became vacant after a long tenancy. I live miles away, and was rather daunted at the prospect of, not only finding a new tenant, but managing a complete refurbishment of this fully furnished flat remotely. Ty, Liz and everyone at The Letting Agent were absolutely superb. They managed the whole process for me, and the communication and advice at every stage of process was outstanding. They gave me access to practical and cost effective solutions for cleaning, repairs, decorating, and furniture packs, and also project managed the whole refurbishment with me in a timely manner. They then marketed the flat, and found an excellent tenant in record time. The whole experience had been wonderfully smooth, and I can recommend The Letting Agent wholeheartedly. Jessica Marklew
Ty Armario puts the other Manchester estate agencies to shame. He is incredibly knowledgeable about his sector and he is across the detail, putting all parties at ease. He demonstrates complete commitment to the job and gets it done swiftly, taking the stress out of it. Other notable Manchester agencies should take note- this is how you do it! We should have found him earlier. The Letting Agent is driven, fully communicative and leads on all matters bringing it together perfectly for landlord and tenant. He is the ideal agent and the best there is in the city. Ty is highly recommended and very approachable.
I wanted to leave an exceptional review for the letting agent, especially for Ty Armario. He is the perfect blend of professionalism, expertise, and genuine kindness—an absolute standout in his field. Ty managed to rent out our property within just a few days, which was incredibly impressive. Throughout the entire process, his communication was flawless—clear, timely, and reassuring at every step. What truly sets him apart is his proactive approach: not only did he handle every issue that arose, but he always came prepared with a solution already in place. That level of foresight and efficiency is rare and deeply appreciated. It’s evident that Ty takes great pride in his work and goes above and beyond for his clients. I cannot recommend him highly enough—he is simply fantastic. If you’re looking to rent out or sell property in Manchester City Centre, Ty is without a doubt the person you want on your side
I cannot recommend The Letting Agent Manchester highly enough. After a very disappointing experience with my previous letting agent — poor communication, constant chasing, and allowing my flat to become run down despite it being only six years old — I decided it was time for a change. When I first contacted new agents, Ty was the very first person I spoke to, and he immediately won me over. He has gone above and beyond to get the flat sorted and make it look smart again, and it’s been clear throughout that he genuinely cares about both the property and the service they provide. What has really stood out is the attention to detail, the communication, and the genuine effort to help me maximise the property's potential while ensuring everything is properly looked after. It’s such a relief to deal with a company that clearly takes pride in its work and genuinely cares about its landlords and properties. If you’re looking for a letting agent you can truly trust, I would 110% recommend The Letting Agent Manchester. A fantastic company and a genuinely outstanding service 5/5!
Renting from this agency was a pleasure. Everything was smooth, Ty was kind and helpful, I would definitely recommend ☺️
I had the best experience with The Letting Agent, Ty is incredible! Very kind and solved my doubts from the beginning.
Highly Recommended Property Dealer. Quick responses, great listings, and strong negotiation skills. I’m very satisfied with their service and would definitely use them again.